Customer Experience, Digital Experience & Customer Service News ...
WEBExplore the dynamic world of Customer Experience (CX) at CMSWire. Stay updated with the latest news, expert advice and in-depth analysis on customer-first marketing, commerce and digital ...
Oracle Settles Major Privacy Case for $115M - CMSWire.com
WEBJul 19, 2024 · The Gist. Oracle settles privacy lawsuit for $115 million.Oracle agrees to a $115 million settlement for a lawsuit alleging illegal data collection and third-party sales of personal information ...
What is a CMS and how modern platforms are different
WEBAug 28, 2024 · The Gist. What is a Content Management System? A deep dive into the definition of the content management system. Modern CMS features. Top CMS features include user-friendliness, responsive design ...
Top 8 Customer Experience Courses and Certifications
WEBJun 10, 2024 · Week One: Converging on a Common Definition for CX – 11 videos, 4 readings and 1 quiz. Week Two: Customer Journeys as the Lens for Brand Experience – 10 videos, 4 readings and 1 quiz. Week ...
Content Modeling: What It is and How to Get Started
WEBJan 3, 2018 · Step 1: Identify the Ecosystem. In phase 1, Weber explains, you have to find all of the existing content that a website has. There are two ways to do this. You could simply go to Google and type ...
What Is Customer Experience (CX)? And Why It Matters
WEBJan 31, 2024 · Customer experience management (CXM) is a strategic approach that focuses on creating customer experience that exceeds expectations. It involves optimizing each interaction between a customer and ...
The Amazon Effect: Reshaping Retail Realities - CMSWire.com
WEBNov 17, 2023 · The "Amazon effect" has become a defining phenomenon in retail and ecommerce, reshaping customer expectations and industry dynamics. Stemming from Amazon's unparalleled success, it refers to the ...
Static Site Generators vs. Flat-File CMS: What's the Difference?
WEBJun 28, 2017 · SSGs compile text-based content files (including markdown or plain text) into HTML pages using templates to determine the layout of the page. The rendered site can then be uploaded to a server ...
Events Calendar - Conferences - CMSWire.com
WEBCMSWire's events calendar lists the best upcoming customer experience, digital experience and customer service conferences, webinars, virtual events and online workshops.
Digital Marketing News, Trends & Tech | CMSWire.com
WEBCatch up on the latest in digital marketing news, trends and technologies at CMSWire.com. Dive deep into insights from industry experts and drive your strategies forward.