IT Services - IT Services
WEBPhone Support. IT Services are just a phone call away, even out-of-hours. Call us any time on +44 020 7882 8888.
About ITS - IT Services
WEBAbout ITS. IT Services. About ITS. IT Services plays a pivotal role in realizing Queen Mary's strategic goals of excellence in research and teaching. Our dedicated team of over 190 professionals diligently works to develop, support, and manage a wide range of services, ensuring a seamless IT experience for students and colleagues.
IT Service Desk - IT Services - Queen Mary University of London
WEBOut of Hours phone support. Our 24/7 phone service, can be reached by dialling the usual IT Service Desk number, 0207 882 8888. They can be contacted between 7pm - 7am on weekdays; all weekends, College Closures and Bank Holidays. If your query can’t be resolved, a ticket will be raised and passed to the IT Service Desk for further investigation.
Support - IT Services - Queen Mary University of London
WEBContact, our Out-of-Hours phone support service, by dialing the usual IT Service Desk number (0207 882 8888) between 7pm - 7am on weekdays, all weekends, and during University closures and Bank Holidays. If our team is unable to resolve your query directly, they will raise a ticket for you and pass it along to the IT Service Desk for further ...
Services - IT Services - Queen Mary University of London
WEB[email protected]. Submit anytime, but expect responses between 7am to 7pm Monday to Friday. Service Desk - Phone. 020 7882 8888. 24hrs - 365 days. Campus Customer Support (CCS) L2. In-person appointments for IT support for staff and students. N.B. This is “by appointment” only, booked through email or Live Chat.
How to Log In to the various online services - IT Services
WEBContact the university. Queen Mary University of London Mile End Road London E1 4NS +44 (0) 20 7882 5555
Working from home - IT Services - Queen Mary University of …
WEBAccessing Appsanywhere with the VMWare Horizon Client. 1. Once the client has been installed, open the VMware Horizon Client by searching from your start menu: 2. In the window that opens, click ‘New Server’: 3. When asked to enter the ‘Connection Server’, type ‘appsanywhere.qmul.ac.uk’ and click ‘Connect’: 4.
How to access services - IT Services - Queen Mary University of …
WEBOneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access them remotely and if needed, from home. Office 365 Skype. 1:1 and small meetings: calls, video-calls, small meeting. Everyone. https://mail.qmul.ac.uk.
ZOOM - IT Services - Queen Mary University of London
WEBContact the university. Queen Mary University of London Mile End Road London E1 4NS +44 (0) 20 7882 5555
Students Welcome Guide - IT Services - Queen Mary University …
WEBWelcome. While at Queen Mary you’ll use a number of IT services and applications and we’ve outlined the main ones in this booklet. Please familiarise yourself with the rules in place to protect yourself and others. These can be found under “IT and IT related policies” arcs.qmul.ac.uk/policy. General IT support information can be found ...