Cigna is rolling out a number of new tech tools that seek to make it easier for members to navigate their benefits and ...

These tools, available through the myCigna member portal, are designed to make navigating health insurance more ...

The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show ...

Cigna isn’t alone in adopting new tech to remake its processes. In April, Google’s cloud division unveiled new tools for healthcare claims processing that uses AI to organize data and ...

Smart Claim Submission: This user-friendly feature enables customers to upload bills they receive from physicians andother providers, such as chiropractors or therapists. The tool reads the bill, auto ...

Cigna has launched a new tool that will allow its members to use ... which will be analyzed by the SmartScan technology. A Cigna network dentist will then review the scans. The tool will provide ...

The study found that over two months in 2022, Cigna denied more than 300,000 claims, spending an average of 1.2 seconds on each. The suit alleges that the insurer does not have a “reasonable standard” ...

Cigna is building on client demand for tools to support patients on GLP-1 weight loss drugs, announcing two new programs on Friday meant to improve clinical care around the dispensing of GLP-1s ...