Even if a customer receives a refund, the driver still gets paid. According to anecdotes from Dashers online, DoorDash or the ...

DoorDash is being sued by the federal Competition Bureau, over what it calls 'deceptive' marketing and fees that mislead customers into paying more than they expect.

Building Customer Loyalty — Nearly three-quarters of DoorDash’s consumers (73%) used the app to order from restaurants they would not have otherwise tried, and of these consumers nine-in-10 ...

For example, if a customer tipped $6, DoorDash only contributed $4, meaning the Dasher still received only $10. 63,000 Dashers are affected. DoorDash ordered to repay $16 million in misused tips ...

In its annual economic impact report, DoorDash said its platform enabled more than 7 million drivers (“dashers”) to earn over $16 billion, while small businesses made upwards of $40 billion in ...

First-ever Community Impact Report from DoorDash Canada shows one in 10 local merchants would not be in business without the platform TORONTO--(BUSINESS WIRE)-- According to DoorDash Canada’s ...

TORONTO, September 25, 2024--According to DoorDash Canada’s first-ever Community Impact Report, all three audiences that are key to connecting communities have experienced positive impacts: merchants, ...

If not for DoorDash, 11% of merchants say they wouldn’t be in business today. 72% say DoorDash minimizes the time, cost and logistical burden of providing in-house delivery. 64% say third-party ...