Salesforce launched Agentforce on Help in October 2024 to set the standard for world-class, agentic service. This AI-powered assistant supports customers directly on the Salesforce Help site, ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Salesforce Inc. (NYSE:CRM) is one of the 11 best debt-free stocks to invest in right now. In a sign of strong traction, the ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.

We came across a bullish thesis on Salesforce on Summit Stocks’s Substack. As of 1st July, Salesforce’s share was trading at ...

Marc Benioff says Salesforce’s 9,000 A.I. agents now match humans in output and will transform hiring across industries.

C3.ai has carved out a unique position as a pure-play enterprise AI platform company. It doesn't build flashy consumer chatbots. Instead, it helps large organizations deploy AI across real-world ...

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

New research and high-profile failures reveal AI in customer service often creates more work and damages trust, challenging ...

Salesforce CEO Marc Benioff asserts that AI now handles 30% to 50% of the company's workload, impacting software engineering ...

Salesforce CEO Marc Benioff has said that artificial intelligence accounts for 30-50% of the company’s workload. According to ...