Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Walgreens Boots Alliance CEO Tim Wentworth conceded that locking up products in order to combat retail theft had a negative impact on stores. During an earnings call on Friday, executives ...

Shoplifting rates in the three largest U.S. cities — New York, Los Angeles and Chicago — remain higher than they were before ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.