When companies focus on practical, user-centered implementation, AI can stop being an experiment and start having a real impact.

This week, an exercise in separating truth from hype. I am old enough to remember when generative AI (genAI) was the best thing since sliced bread — destined to solve any and all problems. But CIO.com ...

AI projects are failing because the underlying strategy is flawed. Business leaders should build on projects that employees find useful. The winners will focus on value creation, not cost elimination.