Applications at Best Buy Canada/Future Shop can be so complicated that analyzing performance takes no fewer than eight monitoring tools. Jason Kennedy, a systems management analyst at the electronics ...

We continue to receive feedback on our recent series of newsletters about the lengthy Mean Time to Repair (MTTR) of application performance issues. We pointed out that in the vast majority of ...

As federal agencies move to the cloud and consolidate IT resources to cut costs and improve efficiency, applications have become crucial to government productivity. However, according to a new survey, ...

Anyone in customer service understands the importance of fast, reliable, intuitive customer interactions to reputation, revenue, and profitability. And in today's digital world, interactions depend on ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. The Westgate Resorts mobile app allows ...

In today's digital landscape, application performance monitoring, or APM (also referred to as application monitoring or real-time application monitoring), has become a critical practice for businesses ...

Traditionally APM relied on engineers building dashboards, logging and manual systems to trace performance issues. In the current age, the ever growing modern architectures make this approach ...

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