The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

In Part 1 and Part 2, you learned how gaslighting and poor communication are different - by looking at points 1 through 8 in "11 Warning Signs of Gaslighting", along with quotes from an email I ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

In the architecture of organizational performance, strategy defines direction and talent fuels capability. But communication determines whether intent ever becomes impact. It is the connective tissue ...

Communication problems within a business are not unusual. The good news is that they can be fixed with discipline and attention. As the owner of a media production and communications consulting ...

Emmanuelle, a well-intentioned manager, was leading a team project to launch a new product. She had a clear vision, but her communication style was abrupt and vague. In a meeting, she instructed her ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

Patients’ lives are being put at risk by poor communication from healthcare professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...