A quality management system, or QMS, is a road map a company must follow to ensure it is meeting customer expectations. Boeing and Spirit are required by FAA regulation to have a QMS. A safety ...

In an interview with The Seattle Times after reporting grim financial results early Tuesday, Kelly Ortberg said that six ...

EVERETT — A year after a door plug ... the Federal Aviation Administration required Boeing to create a Safety and Quality Plan to improve the company’s safety management and quality assurance.

Boeing said it's on track with its safety and quality improvement plan as the new year begins. The storied manufacturer faced criticism for what many saw as slipping standards on its production ...