Business reports are generally intended to influence some audience to do something. Effectiveness at making this happens requires that business report writers understand their audience and organize ...

A cover letter, a response to a customer inquiry and a collection letter requesting immediate payment are examples of letters that should follow a business format. Although business letters aren't ...

The art and science of business communication—business writing in particular—has changed tremendously since the advent of the Internet. It continues to change at a rapid pace, driven by ongoing ...