With no actual live phone support at Cash App, scammers created fake phone support numbers to trick people. Ingenious.

The CFPB ordered Block to update its business practices to comply with the law, pay between $75 and $120 million to users ...

Cash App is closing out the week on the hook for $255 million in multiple settlements around its consumer protections. Block, the company that owns Cash App, agreed Wednesday to pay $80 million to 48 ...

The Consumer Financial Protection Bureau announced the order on Thursday in the waning days of the Biden administration.

"Cash App created the conditions for fraud to proliferate on its popular ... The company also said it uses a number of means to support customers and ensure they are protected while using Cash ...

When users reported fraud transactions to Cash App, instead of investigating the ... now operates multiple conduits for customer support and an “industry-leading approach to scams.” ...

The CFPB found that Block failed to properly investigate unauthorized transactions and deprived users of meaningful customer support, putting millions of accounts at risk. "Cash App created the ...

"Cash App created the conditions for fraud to proliferate on its popular ... did not connect consumers to customer support. Instead, the phone number directed users to a pre-recorded message ...

Consumers who called with concerns about fraud did not receive customer service of any type when they called. The CFPB order pointed out that Cash App failed to provide live customer support from ...

If you use Cash App and are now wondering if you need to take action in getting a possible refund, there’s actually further ...