Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...

Over the past year, major newsrooms across the country have rolled out generative AI chatbots. The Hearst-owned San Francisco Chronicle came out with its Chowbot for foodies and a Kamala Harris “news ...

A new study from the Pew Research Center finds teenagers think chatbot-assisted cheating has become “a regular feature of student life.” ...

Health chatbots are not popular because patients believe artificial intelligence is smarter than their doctors. They are popular because chatbots offer something rare: time, attention, and the feeling ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...