Google DeepMind researchers propose a new way to test whether AI chatbots actually understand morality or just mimic it, moving beyond current surface-level evaluations.

We’re all getting used to talking with AI chatbots. They are in our phones, in our homes, and have integrated our workspace. What started as a simple tool is quickly becoming a part of our daily lives ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

AI hallucinations are one of the most serious challenges facing generative AI today. These errors go far beyond minor factual mistakes. In real-world deployments, hallucinations have led to incorrect ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

Allan Brooks, a 47-year-old corporate recruiter, spent three weeks and 300 hours convinced he’d discovered mathematical formulas that could crack encryption and build levitation machines. According to ...

It wasn't until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...