New resource helps restaurant CMOs transform first-time guests into loyal regulars through data-driven loyalty programs ...

Retail environments demonstrate real performance. When stores introduce LED neon signage, 80% report increases in both foot traffic and sales. Retailers see average sales lifts around 28% in areas ...

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer retention is a simple concept—happy ...

LISLE, Ill., Nov. 7, 2019 /PRNewswire/ -- Technology innovator Stikkum, a leading vendor in the mortgage client retention space, has launched a new platform to help experts in this space turn ...

When it comes to retaining clients, regular client communication can prove an asset. But communication without value for the client can be a hinderance rather than a help. What are best practices for ...

Now that we’re back from the end-of-the-year celebrations, I’d like to draw your attention to a little-known date that should be part of every financial advisor’s calendar. January 2 is the day that ...

In most cases, business owners must strike a careful balance between client acquisition and client retention. Client acquisition refers to activities that help you attract new customers to the ...

The strange thing about working in the home comfort industry is that you are never able to get too comfortable. This is an industry of unavoidable weather-driven peaks and valleys where extremes can ...

Independent advisors are proving to be incredibly effective at keeping clients, as Charles Schwab’s latest RIA Benchmarking Study says client retention has remained at 97% for participating firms over ...

You finally land that big client—the one you have been after for months. Or your most loyal client sends a handful of referrals your way, and you want to build a genuine relationship with them. Or ...

Here’s a terrifying problem in the mortgage business: Retaining customers is at an 18-year low for loan servicers, and only 18% of customers in early 2019 remained with the same lender post refinance.

I am the right person to tell you about client retention tips, because I'm pretty sure I've made all the mistakes that you should know and avoid. During the past three years I have managed SEO ...