With an eye on expanding its customer engagement capabilities across all points of customer interaction, Raymark yesterday announced the acquisition of Retaligent Solutions, Inc., a provider of ...

Forbes contributors publish independent expert analyses and insights. I'm a freelance writer specializing in retail and ecommerce. Digital transformation is a hot topic for retailers in 2024, with a ...

The marketing technique called clienteling is used by retail workers to establish long-term relationships with key customers. When applied to e-commerce, the practice is based on having access to data ...

Epicor Software, a provider of business software solutions for manufacturing, distribution, retail, and services organizations, today announced the availability of its new mobile app, Epicor Retail ...

Retailers are doubling down on physical stores, especially in luxury and mid-market segments, where high-touch service still drives 84% of U.S. retail sales. A new partnership between Leap and Endear ...

Software firm commits to its largest R&D spend in company history to fund new capabilities, faster release cycles and unified data model NEW YORK — Jan. 12, 2025 — Aptos, a leader in unified commerce ...

True Religion has integrated customer relationship management and clienteling capabilities into its Apple Watch application for store associates, delivering a holistic view of shopper history and ...

Escalate Retail, a provider of solutions that help retailers reinvent the shopping experience for customers, today announced that St. John has selected its Blue Martini Clienteling and Retail CRM ...

At the National Retail Federation’s annual convention,Retail’s BIG Show 2012, Epicor debuted its latest mobile offering: the Epicor Retail Clienteling application. (click image to enlarge) It is an ...

Luxury brands all know that maintaining a high level of personalized service for their discriminating and well-heeled clients is an imperative. Often referred to as “clienteling,” high-end retailers ...

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