Robert Bordone is a negotiation, mediation, and conflict resolution expert who founded Harvard Law School’s Negotiation and Mediation Clinical Program as well as the Cambridge Negotiation Institute.

Plus, how to approach an argument or misunderstanding in a healthier way.

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

Joel Salinas, a Harvard neurologist, and Robert Bordone, a Harvard lawyer, are experts in the study of conflict. But their communication styles are quite different: Salinas, with over a decade of ...

Conflict can affect productivity, quality, service, morale, and working relationships. How we deal with conflict often stems from our biological fight-flight-freeze response as well as from how ...

All of us face conflicts with others at some point in our lives. Whether with loved ones, work colleagues, or our larger communities, those conflicts can take a toll on our relationships and ...

Workplaces in the United States are remarkably conflict averse. Many people don’t even like to give criticisms to someone else directly, let alone to hash out a disagreement over a path forward or ...

Effectively managing team conflict is crucial for organizational health and productivity. Conflict in teams is inevitable, but how it’s handled can either foster growth or cause disruptions. For ...

For every fierce clash, there will be those behind the scenes striving to resolve it through diplomatic means. One such mediator, from Berlin’s Berghof Foundation, tells us the key steps to resolution ...

Workplace conflict is inevitable, but it doesn’t need to be destructive. Follow these steps and learn how to manage conflict to create better teams and a better culture. Avoiding conflict buries ...

Knowing workplace conflict is inevitable in companies of all sizes, smart leaders do their best to help teams harness it as a catalyst for growth. As team members navigate diverse perspectives and ...