Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main ...

IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Ideal for support ticketing applications, the RunMyProcess Shared Inbox module integrates seamlessly onto any Google Apps domain and runs as a gadget in each user's individual Gmail account. Each ...

One of the best quotes from tech-firm entrepreneur Steve Blank is “Get the heck out of the building! ” He wanted entrepreneurs to get out of the office in order to talk to their customers and learn, ...