Startups face unique pressures to transform digitally without losing their competitive edge. Here's how emerging businesses ...

President Joe Biden has tapped former staffer Christian L. Tom to lead the White House Office of Digital Strategy and serve as an assistant to the president, the administration said. Tom previously ...

Corporate Bitcoin treasuries expanded rapidly between 2020 and 2025, with Strategy and Metaplanet leading accumulation ...

Professional conferences have changed in one big way since early 2020: Many now offer a choice between in-person and virtual attendance. That means you’ve got a lot more flexibility for fitting ...

Sunil Gupta, a professor at Harvard Business School, argues that many companies are still doing digital strategy wrong. Their leaders think of “going digital” as either... Sunil Gupta, a professor at ...

CVS Health is tapping into Microsoft's technologies, including cloud computing and artificial intelligence, to accelerate its "digital-first" strategy. The pharmacy retail company announced Thursday a ...

The unprecedented rate of digital acceleration seen in the first two years of COVID-19 has set in train an age of digital transformation. In my last article, I outlined the inflection point facing the ...

Being customer-centric in a digital world requires not a plan but a process. Digital technology has transformed business by rapidly eroding any and all barriers – physical, institutional or temporal – ...

There are few events more likely to induce a sense of déjà vu among weathered UK technology observers than the launch of a new government digital strategy. So, when the Labour government announced ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.