In Lemhi County, Idaho, for example, if the sole dispatch center goes down, 911 calls go unanswered. The roughly 8,000 ...

In a heartwarming turn of events, firefighters from Elyria's Engine Company 3 sprang into action last week after receiving an ...

A frantic medical emergency call for a child in distress led first responders to a quiet Allegany County home Tuesday, but ...

The county remains under an extreme heat warning through Tuesday. 911 calls on Friday rose to 415 – 44 of them being ...

A new AI tool is helping free up Phoenix 911 dispatchers who previously had to handle both emergency and non-emergency calls.

The firefighter suffered minor bruising. The person accused of assaulting them was taken into custody and is facing charges ...

Kingsport introduces an automated system for non-emergency police calls to improve dispatchers' focus on urgent matters.

The letter warns that poor management and eroded capacity at FEMA could undue progress made to improve the agency.