LONDON--(BUSINESS WIRE)--Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced the achievement of Leader ...

Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

BOSTON & LAUSANNE, Switzerland--(BUSINESS WIRE)--Nexthink, the leader in Digital Employee Experience (DEX) management software, has announced the results from its new State of The DEX Industry Report.

“I am excited to introduce our next step in this journey, the Webex AI agent. This is in pilot right now, it will be available to our customers in an early calendar quarter in 2025. This AI agent ...