I’d be willing to bet that you’ve recently visited a fast-food drive-thru. This seems like a reasonably prudent bet because the latest statistics show that 37% of American adults eat fast food from a ...

Fast food is supposed to be fast (it’s in the name!), but we all know that’s not always the case. Even when we hit up the drive-thru, which should be the pinnacle of convenience, we’re often waiting ...

The quick-service restaurant industry is witnessing yet another revolutionary trend as employee wages increase and consumers utilize drive-thrus and pickup options. A speedy drive-thru can be a ...

Fast food chains are implementing all sorts of changes to their drive-thrus, and it looks like it's paying off for customers in line, according to a new report. Some of the leading fast food companies ...

To determine which brands have the fastest drive-thrus, QSR looked at Intouch Insight’s data collection of total service time, or the length it takes for a shopper to order and receive their food.

Some of the leading fast food companies, such as Wendy's, Chick-fil-A and Carl's Jr. saw major reductions in their average total time in the drive-thru, according to customers surveyed by Intouch ...