Freshdesk vs. Spiceworks: Which Help Desk Software is Best? We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk ...

SAN MATEO, Calif., June 11, 2019 /PRNewswire/ -- Freshworks Inc., a global innovator in customer engagement software, announced today that its Freshdesk software has been designated as Customers' ...

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Freshdesk (Visit SIte at Freshdesk) and Zendesk are two of the most comprehensive help desks out there, but not all help desks are created equal. Freshdesk already came out on top in a head-to-head ...

Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time ...

Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...

Cloud-based customer engagement software Freshdesk today announced the creation of Freshworks, a new umbrella brand that will bring together the company’s growing suite of business software. The new ...

The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

Freshdesk, a provider of customer engagement software, yesterday unveiled the Freshdesk Marketplace, a digital store where companies can shop for third-party apps to boost the capabilities of their ...

Help desk software company Freshdesk launched its new gamified help desk product, Freskdesk Arcade, on Monday. The platform enables agents to win points and earn badges for completing customer support ...

Freshworks Inc. (NASDAQ:FRSH) is one of the best software application stocks to buy according to Hedge Funds. Ryan ...