Amy Lentz is the chief people officer at Toms Shoes, and she posts HR content on social media. While HR departments can be helpful, they can't fix your problems unless you help yourself first.

Build your HR consulting firm the same way strong organizations are built: earning trust before selling solutions. Lead with ...

Why does HR so often bear the brunt of blame for management problems? When a manager quakes at the thought of delivering tough feedback, HR becomes the scapegoat. When an employee is a poor fit for ...