Messenger web users will be redirected to Facebook's chat interface after the shutdown. Meta previously retired the desktop apps for Mac and Windows.

The Messenger mobile app for iOS and Android will remain fully operational and unaffected, allowing users to continue conversations as usual on smartphones and tablets.

The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls. Session-based live chat: a function universally disliked by customers, and it’s ...