Empathy is often lauded as a cornerstone of effective leadership, as it helps leaders connect with their teams and build trust. For some leaders, though, an overly empathic approach can deplete their ...

Millions of people around the world use navigation apps such as Google, Apple, and Waze to find their way around. For years, those apps have used aerial imagery and other data to give directions. Now, ...

In a comic in the satirical Marketoonist, four marketers are meeting in a conference room. The leader points to a photo of a woman on a large screen behind him. “Our persona is named Cheryl,” he tells ...