We tested products from four vendors and found that in some areas – configuration, for example – the tools were adequate across the board (for details on the IP PBX configurations submitted and ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Continuing our tour of VoIP management tools, this week we look at HiPath Manager E from Siemens. This tool was augmented in our evaluation by the company’s Manager I application that separately ...

Inthe Embedded IP-PBX design presented here, the DSP part of the IP-PBX is now a “process” (in the Unix sense) on the uClinux-Asterisk system rather than a separate processor. Conclusion In this part ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

At long last, VoIP (voice over IP) is worth considering for real business use, thanks to two factors. The first is the ubiquity of Ethernet. It’s the rare business indeed that isn’t already wired with ...

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...