Ice machines are very time consuming to clean, service, and repair, which leaves the tech having to know and have a good understanding of what is going on with the machine and being able to recognize ...

Industrial manufacturing verticals that are well-recognized as early adopters of advanced technologies, such as automotive and aerospace, have made big strides with software- and machines-as-a-service ...

The traditional model of creating a technology product, replicating it and selling it in the market is coming to an end. Consumers have tuned in to the fact that technology is changing fast and that ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The next industrial revolution is upon us, as Industry 4.0 brings in a new wave of connected ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user experiences.