This year is a "crunch year" for multi-channel retailing, according to the latest research by Forrester and Zygon, which acts as a multi-channel specialist for catalogue and product information ...

When I ask retail CIOs about the greatest challenges associated with current store operations and technologies, multi-channel customer interaction ― or lack thereof ― consistently tops the list. Today ...

Capgemini offers consulting, technology, outsourcing and local professional services, working with clients to develop strategies and technologies tailored to their needs. It has a wealth of experience ...

India's Reliance Industries retail unit is piloting a search-and-discovery platform in a bid to more closely integrate its store and online shopping experiences, a top executive said on Monday.

Meat and seafood retailer The Fat Butcher is gearing up for a new phase of nationwide expansion following nearly six years of steady growth driven by entrepreneurial grit and strong customer support.