Roblox is a trendy online gaming platform that has attracted a large user base. Some users may forget their login credentials or have their accounts hacked or banned, losing access to their accounts.

The Roblox community is fiercely divided over whether "blocky" or "Rthro" avatars are the best. To find out what stance the platform's owners take on this issue, Newsweek spoke with Bjorn Book-Larsson ...