Offering a pre-paid return shipment label with an outbound FedEx package can help you maintain customer satisfaction and increase repeat business. FedEx also provides you with a tracking number that ...

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your ...

The world of shipping becomes more streamlined with the use of technology. Gone are the days where sending a package meant an automatic trip to the post office. Today, it's easy to print your own ...

Sometimes an item doesn’t fit. Sometimes it doesn’t match the color on a customer’s computer screen. And sometimes customers simply just change their minds. Whatever the reason, package returns are a ...