There are a variety of ways that technology-driven automation can be a strategic capability. One is through the integration of large-scale automation with a program of continuous process improvement.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The pandemic gave corporate America a new perspective when it comes to looking at ...

A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal. The first law of process improvement is to focus on customer CTQs — specific ...

Celonis has made its name as a process discovery company, helping companies understand the way work flows through its systems to expose inefficiencies, but up until now the company has left it to ...

One of the most recent automation technologies to emerge is robotic process automation, or RPA. RPA is a category of software tools that enable complex digital processes to be automated by performing ...

Modern tools are helping businesses automate their processes without knowing programming languages. Putting this power into the hands of people at the forefront of the business is a great idea – who ...

When we talk about process automation, we are talking about industries that cannot, or will rarely ever, turn their factories off. In industries such as oil and gas, pulp and paper or pharmaceuticals, ...

The US Court of Appeals for the Federal Circuit found a software patent directed to automating previously manual processing of loan applications to be ineligible subject matter, because the claims did ...