When calculating the business case for a Six Sigma project, the cost of poor quality (COPQ), which is the cost caused by producing defects, is a commonly used concept. Within the total amount of ...

U.S. Food and Drug Administration investigators continue to find quality problems at Houston-based Empower Pharmacy, a large compounding pharmacy that distributes popular hormone drugs, weight loss ...

The manufacturer of the Alaska Airlines door plug that detached midair during a flight was the subject of a class action lawsuit last year that alleged "widespread quality failures." Subscribe to read ...