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in which case, if you're attached enough to them to offer on-demand remote support, perhaps you could pass newer e-waste to them? Perhaps i'm stating the obvious to you but it does seem weird to me ...

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I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...