The Last Meter: Why Associate-Facing AI Is The Next Frontier In Retail

In the end, the most sophisticated AI is the one that disappears into the background and lets the human connection shine.
Business Wire

Salesforce Unveils Agentforce for Retail to Boost Productivity with Digital Labor and Retail Cloud to Unite In-Store and Digital Shopping

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping ...
Retail TouchPoints

Turn Your Store Associates into Superheroes with These Four POS Capabilities

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the ...
Business Wire

77% of Retail Workers Say Labor Planning Gaps Are Hurting Store Performance, Logile Survey Finds

DALLAS--(BUSINESS WIRE)--Retailers are facing increasing pressure to optimize staffing amid rising labor challenges and tighter margins. According to new research from Logile, many are still ...
Charlotte Observer

Retail labor plans fall short on the front line, survey finds

Retail has an execution problem, and it's bigger than many realize. Despite investments in forecasting systems and scheduling platforms, there's a persistent disconnect between labor planning and what ...
techtimes

Generative AI-Powered Retail Store Workforce Management

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...
Retail TouchPoints

In-Store Retail Media Flexes to Move Beyond Digital Screens

At their core, brick-and-mortar stores should be the physical manifestation of a brand — a distillation of its promise and the experience it aims to create for shoppers and associates alike. Now, as ...