Retail is experiencing a transformation on the scale of a once-in-a-century shift, fueled by the power of edge AI and breakthrough technologies that are redefining what's possible for the industry.

While grocers continue to pilot technology that puts AI into the hands of shoppers, companies like Kroger and Hy-Vee are ...

Even as ecommerce expands, the brick-and-mortar experience remains crucially important — and constantly evolving. Now in its 16th year, Retail TouchPoints’ Store Operations and Experience Benchmark ...

Retail has spent the last two decades striving to achieve the modern "smart" store filled with IoT sensors, dashboards, predictive engines and even cashier-less checkout powered by neural networks.

That behavior is now shifting: with agentic AI, shopping is becoming less about finding products and more about expressing intent. Instead of typing keywords or browsing categories, consumers describe ...

You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet (and, let’s be honest, a few tips from the staff on how to not ...

Dollar General on Wednesday announced six promotions across store operations, information technology, DG Media Network and merchandising. Tod Boyster was promoted to senior vice president, store ...

Smart Store Services, AI-native Retail Assistants, and Hybrid AI Services help retailers reduce downtime, empower frontline teams, and scale AI across physical and digital stores. NEW YORK--(BUSINESS ...

Dollar General has promoted six leaders that span store operations, information technology, DG Media Network and merchandising departments. Tod Boyster was promoted to senior vice president, store ...