ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...

Transformation as a Living Discipline: Deloitte and ServiceNow Report Reveals Key Trends Connecting the AI-Fueled Enterprise

Deloitte and ServiceNow today reveal the five key trends defining the next era of automation in the 2026 Workflow Automation Outlook: From Insights to Impact - Connecting the AI-Fueled Enterprise in ...
Business Wire

ServiceNow Introduces Workflow Data Fabric, Forging a New Generation of AI-fueled Productivity for the Enterprise

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today introduced Workflow Data Fabric, forging a new generation of AI-fueled productivity for ...
Diginomica

ServiceNow targets low-code developers to rethink enterprise workflows

ServiceNow's ambition to support enterprises in what it calls the enterprise ‘workflow revolution' has expanded to include more features that support low-code developers, announcing capabilities that ...