ServiceNow Inc. today introduced a raft of new artificial intelligence features designed to help enterprises make their employees more productive. NYSE-listed ServiceNow provides a popular cloud ...

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

ServiceNow, Inc. (NYSE:NOW) is one of the Best Technology Stocks to Invest in for the Long Term. On September 16, Five9 announced Five9 Fusion for ServiceNow, Inc. (NYSE:NOW). Fusion is an AI-powered ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

ServiceNow and OpenAI have announced a deep partnership to ‘accelerate enterprise AI outcomes’. And ServiceNow works, in part, in the legal tech field of inhouse workflow provision. Will it have ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...

ServiceNow's revenue growth is increasingly driven by ARPU expansion as customer growth slows, with AI adoption fueling higher average spending per user. AI features, including Now Assist, are ...

New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (FIVN) ...

Tupelo-based North Mississippi Health Services selected 3CLogic, a voice-enabling and cloud contact company, to boost its ServiceNow workflows. The health system uses ServiceNow’s IT Service ...