CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

Walgreens CEO Tim Wentworth tells shareholders that loss prevention by locking up inventory caused increased theft ...

In an earnings call, executive Tim Wentworth conceded that locking products up might not be the best move for boosting sales.

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Major pharmacy chains are planning to shutter hundreds of stores in 2025, making access to medications more difficult.

Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.

Walgreens Boots Alliance ( WBA 1.03%) and CVS Health ( CVS 2.86%) face uncertain paths forward. They have both undergone ...

The drugstore chain previously paused its automated facility rollout because the “experience at the last mile was not what we ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...