Understanding Ambivert Leadership in Today’s Executive Landscape Xraised had the privilege of speaking with Prof./Dr. Karl ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...
Leadership is a human universal. It can even be seen in other species, which suggests it may be an evolutionarily ancient process. A common personality trait of “natural” leaders is a higher than ...
As a leadership scholar who has been researching and teaching about leadership for decades, the most-asked question I get is, “Are leaders born or made?” The answer (similar to the answer to many ...
Despite all the talk about strategy, innovation and growth, one of the most undervalued assets in modern leadership is something deceptively simple: presence. Not stage presence. Not personal branding ...
In today’s work environment, leaders need to be effective, and they need to achieve results quickly. Fortunately, these are perceptible, concrete qualities that the right type of person can understand ...
As a leadership scholar who has been researching and teaching about leadership for decades, the most-asked question I get is, “Are leaders born or made?” The answer (similar to the answer to many ...