For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

While AI is frequently associated with automation and efficiency, its true power in change management lies in addressing the human side of transformation. Organizational change is notoriously ...

Nearly all businesses around the world have undergone organizational change in one way or another during the last year. As nations begin to heal, talks of the “new normal” beyond the pandemic are ...

Digital transformation is a necessity for many businesses. But so many of these efforts fail due to a lack of change management. Companies of all types and sizes are investing heavily in the ...