Shares of the call center software company Five9 Inc. shot up in extended trading after it delivered a solid earnings and revenue beat in its latest financial report, showing strong momentum across ...
New Custom Metrics, Analytics, and Reporting Solutions Designed to Give Businesses Faster Actionable Insights to Deliver an AI-elevated Customer Experience "Customer engagements create massive amounts ...
Five9 WFA will now be included with every CCaaS seat, allowing all new and existing Five9 customers to create orchestrated and integrated customer journeys in a low-code/no-code environment helping ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the winners of the New Era of CX Awards 2024. These awards celebrate the most ...
Contact centers today are grappling with rising operational costs, inefficient workflows and high agent turnover. Many struggle to scale service without compromising the speed, personalization and ...
‘Together with Acqueon, we can intelligently combine the preferences of the customer with the increasing variety of outreach channels to help enterprises grow their revenue and delight customers, ...
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: Five9's new AI Agents, Cognigy's Agentic ...
GAAP revenue rose 12% year over year to $283.3 million in Q2 2025, surpassing analyst estimates by $8.1 million. Non-GAAP earnings per share reached $0.76, beating expectations by $0.14 (non-GAAP) and ...
Five9 has shown steady revenue growth but declining growth rates and a 51% stock price drop, raising concerns about execution amid macroeconomic headwinds. Despite strong AI capabilities and industry ...
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