Visa U.S.A. said Tuesday that procedures it started to introduce in 2000 to hasten and simplify dispute resolution are making life easier for customers, card issuers, and merchants. Already, as a ...

Visa Inc. is launching a certification program designed to train individuals as dispute resolution professionals, it announced Dec. 5. The role is in high demand across the payments ecosystem, Visa ...

The Dec. 30 Comment by Diogo Teixeira of Livermore Research Group, "Dispute Resolution Needs Web and Some Creativity" described some of the challenges facing the credit card industry regarding ...

When credit card and debit card holders identify fraud or abuse, they need some way to intervene and recover their funds. This form of payment reversal is what we ...