The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

Salesforce on Thursday announced new robotic process automation (RPA) tools for Einstein Automate, the portfolio of tools that help organizations automate processes, build workflows and connect data.

The acquisition of Kieden and subsequent launch of Salesforce for Google AdWords marks a crucial turning point for Salesforce.com. Until now, the vendor's own applications have slavishly mirrored the ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...

Salesforce today announced new AI-powered automation and digital channel technologies for Service Cloud to power features for service agents and customers. The first set of tools aims to predict, ...

SAN FRANCISCO, Dec. 2, 2020 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, today introduced Einstein Automate – an end-to-end workflow automation solution that empowers people and ...

In its early days, robotic process automation emerged from rudimentary screen scraping, macros and workflow automation software. Once a script-heavy and limited tool that was almost exclusively used ...

In an era where digital transformation is critical to enterprise survival, RPA has emerged as a cornerstone technology for organizations seeking to automate repetitive tasks, streamline workflows, and ...

BROOMFIELD, Colo.--(BUSINESS WIRE)--Conga, the global leader in Intelligent Document Automation, today announced the acquisition of Orchestrate LLC, a trailblazer in the financial services space that ...

Informatica reported Q3 earnings, showing sales growth in its cloud products ahead of its pending acquisition by Salesforce.

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...