Logile, Inc., a leading provider of AI-driven workforce and store operations solutions, and FrontlineXP, a UK-based consultancy focused on frontline workforce transformation, today announced a new ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. Aspect, a leading provider of cloud-based workforce management ...

Economic variables also play a central role. Rising GDP per capita increases healthcare utilization rates as households are ...

Genesys(R), a global cloud leader in AI-Powered Experience Orchestration, has been recognized as a Leader in the Frost Radar(TM): Workforce Engagement Management (WEM), 2025 Report. Frost & Sullivan ...

Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) event, offering AI-powered workforce ...

There are significant benefits to creating a cross-functional workforce governance model that both promotes trusted employee relationships and enables a collaborative approach, said Kathye Habig ...

The system generates daily forecasts of cargo tonnage, ULDs, and piece counts by flight, truck, customer, transport mode, and ...

Workforce planning is a critical, multifaceted discipline that strives to ensure that organisations – whether in healthcare, education, manufacturing or service industries – have the right number of ...

It is the responsibility of a healthcare professional, usually a clinical manager within each unit, who often has more pressing patient care activities to accomplish. Each day, the manager has to ask ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...