Southwest’s CEO brands new bag fees and seat assignments as “choice,” but one traveler argues it’s really a shift toward ...

Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

What made Southwest different from other airlines seemingly vanished in a few short months, but CEO Bob Jordan isn't too ...

Southwest Airlines CEO Bob Jordan was asked where his favorite place was to sit on a plane, and he gave his answer in an ...

Southwest Airlines' CEO Bob Jordan is doubling down on the company's controversial changes ending unassigned seating and free ...

The budget airline’s controversial policy changes are more of a hit with employees than consumers—but they’re still projected ...

Bob Jordan, the Southwest Airlines CEO, has had a complicated year. He weathered the furor over Southwest's policy change ...

Bob Jordan revealed his own flying habits, including where he likes to sit and what he prefers wearing, and talked further about Southwest’s recent decisions to upend its seating and checked-bags ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...