Whether it's a walk with the dog before a stressful Zoom or just sitting quietly reflecting, marketers need to find some me ...

Could this strategic move enhance Contentful’s innovation leadership and set a new standard for personalized digital ...

Since 2018, when we launched Contact Center AI, Google Cloud has helped thousands of organizations deliver better experiences to millions of their customers and employees through ...

Together with hardware asset management, new software asset management creates a single source of truth for IT inventory BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and ...

Commerce platform innovator provides expert advice and insights for retailers navigating modern commerce SAN FRANCISCO, Sept. 24, 2024 (GLOBE NEWSWIRE) -- fabric, the creators of the next-generation ...

Jahia Solutions Group, the open-source digital experience platform (DXP) pioneer, has officially launched Jahia 8.2.0, a major update to its flagship product. This latest version introduces ...

The industry’s first enterprise-grade artificial intelligence-powered contact center solution purpose-built for the modern customer experience needs of healthcare insurance providers   Cloud platform ...

First to harness brand-aware AI, personalization, and automation in a drag-and-drop, composable CMS environment, accelerating speed-to-market AUSTIN, Texas, Sept. 24, 2024 /PRNewswire/ -- Contentstack ...

Forge 2024—Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today unveiled new product innovations designed to help marketers craft and ...

Squarespace (NYSE: SQSP), the design-driven platform helping entrepreneurs build brands and businesses online, today announced Refresh 2024, its annual release of new products, features, and updates ...

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about prediction and delight to attract and retain new consumers ...

There’s a powerful link between employee motivation and customer experience. Empowering your team drives better customer ...