UAE MoHRE uses advanced AI tools in call centre, reducing response times by 90 per cent and strengthening customer service ...
Salesforce predicts that by 2027, 50% of customer service cases will be resolved by AI. So it’s safe to say that AI’s role in customer service is here to stay. Technology is moving at a rapid pace, ...
Emirates News Agency on MSN
AI transforms MoHRE call centre with faster response, smarter services
The Ministry of Human Resources and Emiratisation (MoHRE) has announced the successful integration of Artificial Intelligence (AI) applications into its Call Centre, as part of its efforts to leverage ...
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