The Federal Trade Commission decided to hit Amazon with a lawsuit for the company’s use of “dark patterns,” the evil magic tricks that use behavioral science principles to design user experiences that ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

The Federal Trade Commission on Wednesday sued Amazon, alleging the nation’s dominant online retailer intentionally duped millions of consumers into signing up for its mainstay Prime program and ...

LONDON — Those who have tried ending a membership in Amazon Prime, the technology giant’s digital subscription service, may be familiar with the multi-click process: warnings that cancellation will ...