As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Salesforce and Google Cloud have expanded their partnership to launch integrated AI-powered workflows aimed at streamlining small business operations. Announced at Cloud Next ’26, the tools connect ...

Salesforce launched Agentforce Operations to rebuild back-office workflows for agents because processes built around human ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous AI ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

Salesforce and Google Cloud have expanded their partnership with integrated AI workflow solutions introduced at Cloud Next ’26. The tools aim to help businesses, including small enterprises, ...

Business dynamics have been severely shaken up by the introduction of generative artificial intelligence. With Salesforce Inc., businesses can customize their workflows and processes with AI, ...

Salesforce’s AI research is heavily focused on generative AI techniques to provide a fully conversational workflow, according to Silvio Savarese, EVP and chief scientist at Salesforce. In a world with ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...